Welcome to the Safely support portal
What Is Safely?
What is Safely and how does it work?
What is Safely's mission?
What are Safely's hours?
and 10 more ...
Importing Results
Where can I import results from?
How long does it take for my results to appear in the app?
How can my test results really be verified?
and 7 more ...
Getting Tested
Can I see my lab results in a PDF form?
Should I get tested even if I do not have any symptoms?
I always use a condom, do I need to get tested?
and 16 more ...
Getting Treated
Does my partner need to get treated?
What are common treatments for STI’s?
How do I contact my provider?
and 1 more ...
Privacy
Can anyone else see or look up my STD status?
Is the Safely App Secure and HIPAA complaint?
Where can I find Safely's Privacy Policy and Terms of Use?
and 2 more ...
Payment and Insurance
What about Medicare and Medicaid?
Why don’t you take my insurance?
How much does the Safely panel cost?
and 2 more ...
STD Basics
How long should I avoid sex while I’m being treated?
Why does Safely use “STD” and not “STI”?
I think I have been exposed to an STD, what should I do?
and 8 more ...
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What Is Safely?
Importing Results
Getting Tested
Getting Treated
Privacy
Payment and Insurance
STD Basics
Most Popular Articles
What is Safely and how does it work?
Where can I import results from?
What is Safely's mission?
Why is HSV2 (Genital Herpes) optional?
Why does Safely use “STD” and not “STI”?
What tests are included on the panel?
How long does it take for my results to appear in the app?
How much does the Safely panel cost?
How is my STD status verified?
What are Safely's hours?
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The Safe Group, Inc.
5455 Wilshire Blvd Suite 1260
Los Angeles CA 90036
Phone: (310) 921-5670
support@safeapp.me
@thesafeapp
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